1. Introduction

DistantShoreHub ("we," "us," or "our") is dedicated to safeguarding your privacy. This document outlines how your data is handled when you visit distantshorehub.sbs or utilize our yacht rental services.

Consenting to this policy is a requirement of using our services, which are designed to align with privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Data Collection

2.1 Identifiable Information

We collect identifiable information offered by you willingly during the following actions:

  • Reserving a yacht rental
  • Reaching out to us via our site or phone
  • Enrolling in our newsletter
  • Completing website forms
  • Partaking in polls or special offers

Such information may encompass:

  • Name and communication details (email, telephone, postal address)
  • Financial details (safely processed by external entities)
  • Rental inclinations and specifics
  • Contacts for emergencies
  • Preferences regarding food or provided health information

2.2 Collected Data from Your Device

Automatically obtained data from your device includes:

  • Geolocation and IP specifics
  • Internet browser type and its version
  • Site visit details and duration of visits
  • Urls directing you to our site
  • Device specifications (type, display resolution, etc.)

2.3 Cookies and Similar Technologies

To improve your online experience, we utilize cookies and parallel technologies for purposes such as:

  • Memorizing your choices
  • Assessing and improving site performance
  • Delivering tailored content
  • Enhancing our services

Your browser settings or our cookie consent feature allow you to manage your cookies preferences.

3. Usage of Your Data

The information we gather serves multiple objectives:

  • Service Provision: To facilitate yacht rental services, handle bookings, and correspond regarding your reservations
  • Assistance: To address inquiries and offer support
  • Finances: For payment settlements and account management
  • Protection: To maintain operation safety and prevent deception
  • Promotions: For sending information and campaigns (with your permission)
  • Site Advancement: To evaluate site usage and enhance our online platform
  • Abiding by the Law: To fulfill legal obligations and regulations

4. Distribution and Disclosure of Information

Your personal information is neither sold, exchanged, nor leased to outside parties. We may disclose your information under circumstances like:

4.1 Collaborating Service Providers

We may divulge information to reliable service providers aiding us in operations such as payments, website administration, email marketing, analytics, support services, etc.

4.2 Legal Mandates

Your data might be disclosed as obliged by law, legal processes, or when essential due to inquiries into suspected fraudulent or illegal undertakings.

4.3 Business Transitions

Your information could be part of the assets transferred during a merger, acquisition, or asset sale.

5. Data Safety

We apply suitable technological and organizational safety measures to safeguard your personal information from unauthorized access, alterations, exposure, or destruction. Nonetheless, no internet or electronic storage method is infallibly secure.

6. Data Retainment

We hold onto your personal data only for the duration needed for the purposes it was collated for or as necessitated by law:

  • Rental reservations: 7 years (for tax/legal reasons)
  • Promotional communications: until opting out or removal
  • Website analysis: 26 months
  • Client assistance: 3 years following the final interaction

7. Your Decisions and Privileges

You have rights like accessing, correcting, deleting your data (as per legal constraints), portability, and opting out of marketing communications. For any requests, reach out to us.

8. Integrated Third-Party Services

8.1 Utilization of Google Analytics

Google Analytics assists us in evaluating how you use our site. It's possible to opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Connections

We may provide links to social platforms, which operate with their independent privacy policies.

8.3 Payment Handling

Our payment processing is conducted by third-party providers complying with the PCI DSS standard.

9. Data Transfer Internationally

Data you provide may be processed in nations other than your country. We maintain protections compatible with relevant privacy regulations.

10. Protecting Minors

We do not target individuals under 13, nor intentionally collect their information. If a minor has provided data, contact us rapidly.

11. Privacy Policy Amendments

Amendments to this Privacy Policy may happen due to changes in our procedures or the legal environment. We will publicize these alterations through updates on our platform, emails to users, or notices on our site. Continuing to use our site after these modifications is considered acceptance of the updated terms.

12. Contacting Us

For inquiries regarding this Privacy Policy or our data use, the following are our contact details:

DistantShoreHub — Privacy Officer
Marina Point, Docklands
London E14 9TT
United Kingdom

Phone: +44 20 8123 4567
Email: [email protected]

13. Google Ads Consent Policy Adherence

We observe the Google Ads consent policy. You may adjust your cookie/tracking preferences at any point using our cookie settings.